# Requiring IE for Security Reasons - Huh?
I had an amusing exchange recently when I was calling a big-name
security vendor for support on behalf of a client. I had been mildly
irritated that I couldn't access their support portal with Firefox,
since I wanted to open a ticket online. I suspected it was one of
those 'IE-only' sites you hear about. Becoming less-and-less
frequent, those. No easy way for me to test it, not a Windows box in
sight...
> Me: "Are you aware your support portal doesn't work with Firefox?
> Do other people complain about it?" Engineer: "Yes, we get
> complaints about that. It only works with Internet Explorer, for
> security reasons". Me: [Laughing out loud]..."You realize how that
> sounds?" Engineer: "Yes, I use Firefox, too - for security
> reasons." Me: "[More laughs]... Did they say if they would fix
> it?" Engineer: "I don't think they will. Anyway, I don't have much
> of a say in the decision."
Wow. You would think a security company would know better.
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Response:
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